The well being and security of Ulta Magnificence visitors is a high precedence and we attempt to constantly ship an optimum expertise each time they store with us. We take any concern of this nature very critically and are trying into these claims.
Our insurance policies, coaching and procedures are aimed toward making certain that solely the best high quality merchandise are bought in our shops and on-line and, we prohibit the resale of used or broken merchandise. Our retailer associates are educated to catalogue these gadgets after which correctly eliminate them. If associates have issues that this or any Ulta Magnificence coverage will not be being adopted, they’ll anonymously report it by our third-party hotline.
Along with swiftly evaluating claims just lately shared on social channels, we’re reviewing our current practices to make sure compliance with our product high quality insurance policies. If there’s a approach for us to do higher, we’ll.