Artificial intelligence (AI) has quickly become a welcomed addition to our everyday lives. From social media to automobiles, the machines are taking over. Certain machines have even found a job in finding jobs. Employers and prospective employees alike are now exploring the many possibilities of using machine learning technology.
Companies like Interviewed use AI to expedite the vetting process for employers. Interviewed’s software goes beyond the average HR engine to offer simulations of what an applicant might do on their first day of work. By constructing profiles, it claims to accurately predict how well of a fit a candidate is with a company’s culture.
Athletic giants Adidas and Reebok, are both instilling trust in AI with SkillSurvey. SkillSurvey’s skillset primarily functions to predict a prospective employee’s turnover and performance rating based on a customized series of behavioral-science-based questions.
These techniques are even going beyond an online questionnaire with programs like HireVue. HireVue works to implement an algorithm that analyzes video for voice inflections, micro expressions, verb choices and more.
Entelo, a San Francisco-based startup, searches social profiles for job-hopping behavior. Larger organizations, like Johnson & Johnson and FedEx, are using AI algorithms on their job sites to better communicate with applicants.
The common thread? One could deduce that companies are looking to go beyond first impressions with data based on a wide selection of criteria.
Simpler, smarter job searching
In addition to assisting the employer side, AI is also working its way into the workforce by helping prospective employees. According to the Bureau of Labor Statistics, an estimated 4.2% of the United States’ population is currently unemployed. Whether or not you fall into that category now, are looking to make a career move in the future, or have ever lived through the fearful reality of unemployment in the past, you know that job searching can be a painful process. Your once optimistic outlook on an adventure towards your big break has turned into a tedious routine of resume blasting and keyword searching.
Now, new technology is sailing into the job searching market with artificial intelligence at the helm of hiring. Systems like Avrio claim to “make AI your talent acquisition ally.” Rather than reviewing resumes for key terms and broad experience searches, AI software implements algorithms to analyze large data sets and perform other cognitive work like matching, scoring and ranking candidates. The results leave humans to do what we do best, build relationships and sell our skills on a more personal level. But, it should also be mentioned that while it may seem cutting-edge and ingenious on the surface, the outcomes of AI are only as good as the judgement of those building the algorithms and the quality of the data that is collected during the process.
Machine learning in job searching has also made an impression beyond startups. Big dogs like Google have recently employed artificially intelligent technology to help job seekers find a perfect match. An article on Techcrunch quotes Nick Zakrasek, Google’s product manager for this project, as stating that “Each person has a unique set of preferences and it only takes one person to fill a job. However, unlike other career engines employing AI, Google has no intention of intervening with applications after the search. Techcrunch continues to explain, “Google doesn’t want to get in the way here and it’s not handling any of the process after you have found a job on its service.”
The future of the workforce
Utilizing AI in hiring is far from a perfected science, but it’s certainly helping to shape the future of job placement. And while its aim is not to replace an entire department or process, artificial intelligence does have the potential to make life a lot easier for the actual humans in Human Resources, and a little less stressful for those on the hunt.
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