Plenty of prospects who pre-ordered Amazon’s new Echo Spot sensible alarm clock are actually being instructed the product’s ship date has been pushed again. Emails despatched to prospects inform them that “sadly, the discharge date for the merchandise listed beneath has modified,” after which supplies a brand new supply estimate primarily based on that revised date.
Nevertheless, the official web site for the Echo Spot nonetheless says the machine shall be launched on December 19, 2017, as was initially promised.
The revised ship occasions appear to differ by buyer, from what we’ve heard. Some have instructed us they’re now being promised a December 22, 2017 estimated arrival. However others instructed us their new arrival date is December 25.
e.g. This Twitter consumer posted a screenshot of their Amazon electronic mail, asking if the product had been delayed:
Within the electronic mail examples we’ve seen as effectively, Amazon is telling prospects that the discharge date for the Echo Spot “has modified,” utilizing the identical language as seen above.
As well as, Amazon’s buyer help Twitter account can also be now advising prospects who ask if the Echo Spot will arrive by Christmas Eve (December 24, 2017) that “essentially the most correct supply estimate shall be exhibited to you at checkout” as an alternative of merely responding, “sure.”
When the shopper lamented that they’re being proven a ship date of December 25, the Twitter rep steered they pre-order on Amazon and at a neighborhood retailer, as a precaution.
That doesn’t sound promising.
It’s unclear what number of Echo Spot pre-orders there have been to start with, as that’s information Amazon doesn’t share. Neither is it clear if the arrival dates have been pushed again for all, or simply some portion of the pre-order buyer base.
The Echo Spot is one among Amazon’s extra fascinating new Echo units, given its mixture of a display for video calling and its smaller type issue, as in contrast with the bigger Echo Present. Its inexpensive value level of $130 additionally made it promising as a vacation reward.
Oddly, once we tried to position an pre-order for the Echo Spot ourselves at the moment, the order wouldn’t undergo in any respect. Whether or not added to the cart or ordered through 1-Click on, we had been proven an error web page as an alternative of an order affirmation.
Amazon has not responded to requests for remark concerning the matter.