Apple CEO Tim Cook welcomes consumers acquiring Apple’s brand-new iPhone 15 throughout a launch occasion at the Fifth Avenue Apple Store in New York City onSept 22, 2023.
Alexi Rosenfeld|Getty Images
Apple stated on Saturday that it will provide a software application upgrade that would deal with client grievances about the most recent iPhone 15 designs, launched simply over a week back, running hot.
Apple stated that the brand-new iPhone designs were running hot due to the fact that of a mix of bugs in iOS 17, bugs in apps, and a short-term set-up duration.
An Apple representative informed CNBC:
“We have identified a few conditions which can cause iPhone to run warmer than expected. The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity. We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update. Another issue involves some recent updates to third-party apps that are causing them to overload the system. We’re working with these app developers on fixes that are in the process of rolling out.”
After Apple launched the brand-new iPhone 15 designs previously this month, user grievances on Apple’s online forums, Reddit, and social networks recommend that all 4 designs can get hotter than anticipated throughout usage. CNBC’s evaluation of the brand-new iPhone Pros likewise kept in mind the iPhone 15 Pro Max fumed.
“I just got the iPhone 15 Pro today and it’s so hot i can’t even hold it for very long!” composed one commenter on Apple’s online forums.
Apple’s brand-new high-end designs, the $999 iPhone 15 Pro and $1,199 iPhone 15 Pro Max have actually a revamped titanium enclosure with an aluminum frame to make them much easier to fix. The issue with the brand-new designs overheating was not connected to the titanium chassis style, Apple stated.
Instead, Apple indicate bugs with particular apps and a bug in iOS that can be repaired with software application updates. Apple stated that an upcoming iOS 17 upgrade to deal with the concern will not lower the efficiency of the gadgets.
Apple’s site states that users might observe phones feeling warmer when they’re established from a backup, when they’re wirelessly charging, utilizing graphics-heavy apps or video games, or streaming premium video. Apple states that it’s typical for gadgets to be warm when they’re being greatly utilized, and if iPhones do not show a temperature level caution, they’re safe to utilize.
Still long lines
People wait in line to get in an Apple Store in New York, as the iPhone 15 is presented, September 22, 2023.
Scott Mlyn|CNBC
So far, the brand-new iPhones seem offering well, with ship times for the gadgets in some cases extending for weeks, and long lines appearing in front of Apple shops on launch day.
“Interestingly, lead times for the 15 Pro Max, 15 Plus and 15 are tracking more elevated relative to their predecessors (e.g., iPhone 14 Series), and the 15 Pro Max is boasting the highest lead time we have seen historically across all SKUs since we have been tracking lead time data,” JPMorgan experts composed in a note recently.
But one noteworthy Apple supply chain expert, Ming-Chi Kuo, stated recently in a post that the iPhone 15’s heat issue might injure sales.
Apple has actually dealt with prominent launch concerns in the past however they have not seriously affected the business’s long-lasting outlook.
The iPhone 4, released in 2010, had a style defect that might cause calls being dropped. Apple used complimentary cases to ameliorate the issue. In 2012, soon after the launch of the iPhone 5, Apple CEO Tim Cook excused Apple Maps being buggy and undependable. The iPhone 6 launched in 2014 was slammed for flexing under pressure.
