Conspiracy theories or no, there’s an excellent factor not to trust tech business

There’s a conspiracy theory that Facebook is eavesdropping on our discussions through our phones to send us much better advertisements.

Despite Facebook’s persistence the theory is incorrect, it’s a devilishly persistent urban legend that’s hung on, given that even prior to CEO Mark Zuckerberg’s testament to Congress in 2015. CNET’s own tests could not discover any proof of the expected eavesdropping, and security specialists have actually dismissed the claim.

What makes a lot of us think Facebook is spying states as much about the tech market as it does about the world’s biggest social media network. Popular misconceptions tend to have a tint of fact that premises them in truth, specialists state. Tech business continuously attack our individual lives — Google, Amazon and Facebook send us targeted advertisements; phone apps actually track us around shops. That includes lots of fuel to the conspiracy fire.

More than 3 billion phones have actually been offered over the previous 2 years alone, according to market watcher Gartner, enough to offer one each to half individuals on Earth. And more than 2.38 billion individuals log in to Facebook monthly too.

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Facebook’s growth has come in part because of its prolific advertising technology, designed to learn and infer everything about you, from your politics to your religious beliefs to your circle of friends. But Facebook isn’t the only company closely tracking you. Some firms have advertising technology that targets ads by listening in the background while you’re watching TV.

So why wouldn’t a company like Facebook go the extra step and just listen in on our conversations through our phones?

“Most Americans can’t go through their day without having one of these companies in their lives,” said Margaret O’Mara, a history professor at the University of Washington and author of The Code: Silicon Valley and the Remaking of America. 

It hasn’t helped that Facebook, for example, has failed to protect people’s data. At the same time, it’s tracking users in ever more detail to deliver ads so well targeted it can feel creepy. 

Even if the companies attempt to dispel the conspiracy theories that swirl around them, they may not be able to resolve people’s discomfort. “This anxiety we’re seeing now is tapping into something more fundamental than Silicon Valley, than something they’ve done or not done,” O’Mara said.

Bad behavior

If nuggets of truth help to make an effective conspiracy theory, Silicon Valley has provided plenty of nuggets.

People who believed Apple purposely slowed down iPhones to nudge us to buy newer models may’ve felt vindicated when, in 2017, Apple admitted that its iOS software did indeed slow down some older phones. It wasn’t some nefarious money-grubbing plot, however. Instead it was an effort to stop a phone from crashing when its battery was too worn out to provide enough power.

Social media companies, meanwhile, are the center of an ongoing conspiracy theory that they’re censoring conservatives. President Donald Trump has stoked those concerns, pointing to anecdotes like when conservative commentators Diamond and Silk were removed from Facebook for a short time (the company said it was the result of an “enforcement error.”) That particular conspiracy theory has continued to spread, despite the fact that articles from right-leaning publications like Fox News and Daily Wire are consistently among the most popular on social media.

Facebook itself has been at the center of near-endless screwups lately. Last year, we learned it lost control of as many as 87 million people’s profile data, which was sold to a political consulting firm in the UK called Cambridge Analytica. Then we learned Facebook may’ve attempted to cover it up.

“It goes back to Spider-Man and Stan Lee: ‘With great power comes great responsibility,'” said Leslie Berlin, a historian at Stanford and author of Troublemakers: Silicon Valley’s Coming of Age. “How do you restore a broken trust in any sort of relationship? It can’t be mandated, it has to be earned.”

Making a conspiracy

Still, no matter how successful Facebook and other tech companies may turn out to be at rebuilding our trust, it’s unlikely the conspiracy theories that surround them will go away anytime soon.

Researchers including Joseph Uscinski, an associate professor of political science at the University of Miami, have found that half the population has a personality trait that makes them more susceptible to conspiracy theories.

“These people are predisposed to thinking in this way,” he said. “Different theories keep popping up because people are always looking for explanations.”

It’s not enough to believe that despite Apple’s battery brouhaha, its big annual software updates are often just slow when they’re first released, despite offering new features like Animoji, the TV app, Apple Pay and a low-power mode. It’s also not enough to believe Facebook and Twitter are more focused on violations of their hate speech rules than they are on politics or on censoring people some of their employees disagree with. Nor is it enough to consider that Facebook’s advertising tools may simply be so effective that they serve up ads that feel almost too relevant.

Though conspiracy theories appear to be in vogue right now, rapidly spreading online from both your friends and government leaders, it turns out conspiracy theorists have been here all along.

And it’s tough to convince people the theories are wrong. For believers, “it comes down to, ‘I know the truth and everyone else are idiots,'” Uscinski said. “There isn’t much you can do.”