Dell Encryption Console breaks after installing March 2019 Windows Update



Following the most recent spherical of updates from Microsoft, the Dell Encryption Console used for securing knowledge on enterprise-deployed laptops stops working, however knowledge stays safe.

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Microsoft has its personal built-in disk encryption utility, however not all Home windows PCs have BitLocker put in on them.

Customers of Dell Encryption Providers are prone to face confusion after putting in the March 2019 Patch Tuesday spherical of updates from Microsoft, as a battle between the Dell Encryption Console and safety updates for Home windows prevents this system from working accurately.

In response to a Dell bulletin on the difficulty:

The March 2019 Cumulative replace is stopping the Dell Encryption Native Administration Console from correctly speaking to companies that present the encryption standing of the machine. This has been seen to trigger points with end-user prompts and is main to numerous Person Interface parts to not correctly launch or show data. Attributable to these UI show points, Choose-In (Deferred Activation) and Server Encryption is not going to immediate for activation knowledge when the March 2019 Replace is put in on an endpoint with Dell Encryption.

This causes the Encryption Console to say that the system in query is uninitialized and unmanaged, which might naturally elevate issues with customers in search of to safe their knowledge. This concern has been noticed on Home windows 10, eight.1, and seven, in addition to Home windows Server 2016.

SEE: Encryption coverage (Tech Professional Analysis)

Luckily, the underlying encryption service is operating accurately, and knowledge is just not compromised on account of the difficulty. Customers can confirm that the service is activated by checking for the related “DCID” key in Home windows Registry, positioned at:

HKLMSoftwareMicrosoftWindows NTCurrentVersionWinlogonCMGShield

Customers of Dell Encryption Providers can replace to model 10.2.1 to right the encryption state reporting concern.

For extra on making certain encryption works in your system, take a look at Why the encryption in your SSD in Home windows 10 could also be failing, and Methods to create an encrypted vault with KDE Vaults.

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