Didi Chuxing upgrades panic button and adds audio recording after riders killed


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China’s largest ride-hailing firm is introducing a number of recent security options after two feminine passengers had been murdered in lower than 4 months.

Didi Chuxing is making it simpler for patrons to contact the police and trusted family and friends in an emergency, it stated in a press release Tuesday. The corporate is upgrading its present emergency button to permit customers to make a one-click name to police.

It would additionally begin testing a perform on its Categorical and Premier companies that may report audio throughout journeys.

“This can assist to guard drivers and passengers whereas guaranteeing the recordings are encrypted and saved in line with rigorous information safety protocol,” the corporate added.

Didi has confronted outrage in China over the killings, with hundreds of social media customers slamming the corporate and vowing to delete its app. The corporate has repeatedly apologized and promised to overtake its enterprise to prioritize security over development.

Each passengers who had been killed had been utilizing Hitch, a carpooling service provided by Didi that the corporate has suspended indefinitely.

Didi can also be suspending seven different late-night companies for per week from Saturday because it phases within the new security measures. That features the Uber China enterprise it purchased from its large American rival in 2016.

didi safety driver
Didi will step up background checks and facial recognition protocol on its drivers after two passengers had been killed.

The Chinese language startup’s current troubles are one more reminder of the security issues that ride-hailing companies world wide have been dealing with.

Uber and Lyft have grappled with sexual violence for years, with a CNN investigation in April discovering that not less than 103 Uber and 18 Lyft drivers in america have been accused of sexually assaulting or abusing passengers prior to now 4 years.

Consultants have careworn the significance of oversight businesses that may monitor the security measures these corporations are taking. Most US states give Uber and Lyft sole accountability for conducting background checks on drivers.

Chinese language authorities, in the meantime, are set to conduct complete inspections of all ride-sharing corporations beginning Wednesday, in line with Reuters.

Didi stated Tuesday that it could intensify its personal background checks and every day facial recognition protocol. Drivers can even be required to finish a “security data check” each day earlier than they begin selecting up passengers.

“We are going to undertake a zero-tolerance coverage in opposition to lawless habits,” the corporate added.

— CNN’s Sherisse Pham and Sara Ashley O’Brien contributed to this report

CNNMoney (New Delhi) First printed September four, 2018: 11:32 AM ET

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