Alaska Airways and a Portland Worldwide Airport contractor are being sued by a Washington household over the lack of a 75-year-old girl who handed away in June after falling down an airport escalator.
Kin of Bernice Kekona are charging each events for failing to make sure the disabled widow was safely transported from gate to gate as she traveled from Hawaii dwelling to Spokane, KXLY reported.
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Based on ABC Information, staff from Huntleigh USA, Alaska Airways’ contractor for incapacity companies at Portland Worldwide Airport, acquired Kekona off the airplane and right into a seat-belted wheelchair, however quickly someway left her alone.
The lawsuit alleges that Kekona then confirmed her ticket to an Alaska Airways employee at her arrival gate, who additional directed her as to the place she wanted to go in. Kekona grew to become confused and misplaced her manner, discovering herself on the high of an escalator that she thought was an elevator, the outlet stories.
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Her wheelchair fell down almost 21 transferring steps, inflicting Kekona to endure gashes, head and chest trauma, and an Achilles tendon wound that grew to become so extreme that docs needed to amputate the leg beneath the knee.
The 75-year-old handed away the day after the operation resulting from issues with hypertension from the surgical procedure.
Based on the federal Air Service Entry Act, “airways are required to offer help with boarding, deplaning and making connections.” Journey information additional element that the household had organized for the airline to “help to and from gates in any respect factors” throughout Kekona’s journey.
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“I simply need them to make it proper. It is not going to deliver her again, however somebody must personal up. Somebody must take duty,” granddaughter Danielle Kekahuna instructed ABC.
Although Huntleigh USA has but to touch upon the tragedy, Alaska Airways claims that Kekona might have declined help within the terminal and proceeded to the connecting flight on her personal. The airline additional added that they’re “heartbroken by this tragic and disturbing incident.”