Lastly, you’ll be able to let Lyft know you are offended when it sends your shared journey in the wrong way of your vacation spot.
Lyft’s including a mid-ride suggestions choice within the app — and don’t be concerned, the motive force will not be affected. Whereas in the course of a journey, in case you open Lyft, you will see a immediate asking, “How’s your route?” in the course of the journey because it’s occurring.
The characteristic will likely be acquainted to passengers who additionally use Uber. Again in Might, Lyft’s competitor added mid-ride tipping and driver suggestions.
Lyft’s characteristic has the identical rationale behind Uber’s: you present extra detailed, vivid suggestions whereas one thing is occurring. When you attain your vacation spot, even when your journey was delayed or harrowing, you’ve most likely gotten over it. However Lyft needs to know these particulars.
Importantly, a driver’s tip or ranking will not be affected in case you let the app understand it despatched your automobile on an inefficient route. Drivers merely observe the instructions given to them, and with shared rides, choosing up extra folks is unavoidable. But when it appears egregious that you simply’re choosing up one other passenger whereas your ETA retains ticking up, you’ll be able to let Lyft know you are not blissful.
Lyft says this data will hopefully translate into improved shared rides experiences.
A small group of riders began to see the mid-ride characteristic on Friday and it’ll finally roll out to all customers. The subsequent step is for folks on all rides, not simply shared ones, to see the choice, however for now it is simply while you select to carpool.
Now’s your likelihood to tear into Lyft’s navigating whereas it is occurring as a substitute of incredulously screenshotting your roundabout route and misdirecting your frustration onto helpless drivers.