Maine restaurant responds to ‘disturbing’ comments and ‘hostile’ customers angry over french fry change


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A restaurant in Maine has responded to the cruel backlash they are saying they’ve acquired from clients after altering the form of their french fries from crinkle lower to straight lower.

Leslie and Jim Parsons, homeowners of Bolley’s Well-known Franks in Waterville, made a press release on their restaurant’s Fb web page asserting that they’ve acquired feedback from “disturbing and hostile clients” over the change of their french-fry form.

“So just lately, inside the final week, we now have encountered some fairly disturbing and hostile clients apparently very sad with our straight lower french fries,” Leslie wrote on Fb, saying that clients have “sworn at [them], threatened bodily hurt” to her, her husband and her youngsters.


Leslie, who took over the restaurant along with her husband in 2017, mentioned the enterprise was pressured to make the choice primarily based on funds.

“The blades are ridiculously expensive and flimsy. It takes many blades to function the cutter and after sinking 1000’s, sure 1000’s, I selected to go together with an alternate lower. They’re nonetheless [fresh-cut] day by day. We nonetheless use the most effective potato in Maine. It’s nonetheless a really costly french fries and our course of minus the crinkle lower remains to be the identical,” Leslie wrote.

Although the change was made in late June, the backlash over the brand new form escalated over the previous month.

Jim informed the Kennebec Journal  man threatened to combat him on the retailer after turning into indignant concerning the new french fries.

“Folks are available in with a unfavourable perspective that the fries aren’t going to be the identical,” Jim Parsons mentioned to the Journal. “That’s a tricky sale for us.”


Since posting the assertion final week, the controversy appears to nonetheless be carrying on — although at a way more civilized stage.

“I believed the fries had been excellent. Glad to see Jim in any case these years yesterday,” Willie Thomas Grenier mentioned, in assist of the change.

“Nonetheless should not have modified it. You set worth over your clients. That might ship me to a different place for positive. I would not swear at you or be impolite. That is simply improper however I as a buyer would go elsewhere,” Tony Clewley wrote, criticizing the homeowners’ determination.

“I had the brand new lower fries. Like them higher anyway. They had been good,” a straight-cut fanatic wrote.

Nathan Belcher argued, “I used to be a fan of the thick crinkle lower. There may be undoubtedly a distinction. I got here in as soon as and obtained the brand new fries and haven’t been again since. Approach too skinny. That being mentioned I’m not about to threaten somebody over french fries. I simply go different locations for lunch now.”

Nearly all agreed that there was no want for violence over a french fry’s form.

“Sworn at? Threatened? Are you KIDDING me? For those who do not just like the change, go elsewhere. I have not tried the brand new fries but however will gladly examine them out,” Tammy Jo LaCroix wrote.

“The brand new fries are scrumptious, and you’ll’t please everybody, however there is no such thing as a excuse for harrassment or threats of violence from any buyer for any adjustments you might must make,” Jane Paradis Govostes mentioned.


Even the Bangor Maine Police Division weighed in on the difficulty, imploring residents to “settle for the french fries” and “be type to at least one one other.”

“I’m not going to evaluate the oldsters who’re steeped within the custom of crinkle-cut, however I’ll say all of us must get a grip on being indignant with adjustments which displease us. We will argue the advantages, we are able to whisper quietly amongst ourselves about how we favored the ‘previous manner’ higher.

“However we actually can’t be combating or throat-punching individuals over our variations, or the variations between straight and crinkle-cut,” the Bangor Police shared on Fb.

Bolley’s Well-known Franks has been in Waterville, Maine, since 1962 when the Genest household began the enterprise. The Parsons took over in 2017.

The restaurant didn’t reply to Fox Information’ request for remark.

Alexandra Deabler is a Life-style author and editor for Fox Information.

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