PrettyLittleThing shopper claims bikini went see-through once it touched water

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A girl from London confirmed to Fox Information that a web based retailer has provided her a refund after the swimsuit she ordered turned partially clear the second it touched water.

Emily Charlton-Smith, 25, had just lately ordered a white Bow Bikini from PrettyLittleThing after already buying the identical merchandise in black, and having no issues when coming into contact with water.

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“The match was nice and the standard was thick sufficient,” Charlton-Smith tells Fox Information of the black model, including that she assumed the white model was equally opaque.

“The fit was great and the quality was thick enough,” Charlton-Smith tells Fox News of the swimsuits she ordered from PrettyLittleThing.

“The match was nice and the standard was thick sufficient,” Charlton-Smith tells Fox Information of the swimsuits she ordered from PrettyLittleThing.
(PrettyLittleThing)

“Additionally, the white bikini was dearer, which I assumed was because of the materials being thicker to keep away from this example,” she added. (The black model at the moment sells for 14 kilos, or about $17.50, and the white goes for 17 kilos, or $21.)

Sadly, Charlton-Smith assumed incorrectly, because the white model instantly grew to become see-through whereas taking a dip, successfully exposing her to pals on the pool.

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Charlton-Smith instantly raised her considerations to PrettyLittleThing’s customer support, telling them she was “mortified” by the expertise.

The consultant, whereas understanding, requested for video proof.

Representatives for PrettyLittleThing apologized, but told her this kind of thing "can happen" with the company's "poolside posing" offerings.

Representatives for PrettyLittleThing apologized, however informed her this type of factor “can occur” with the corporate’s “poolside posing” choices.
(Instagram/@EmilyyyCS)

“It’s a must to chortle that they requested for a video initially, I feel that might have despatched most individuals over the sting, however I let it play out as I’ve labored in retail and so all the time attempt to be useful,” Charlton-Smith informed Fox Information.

She as an alternative despatched pictures of the swimsuit, which she modeled on her hand, each dry and moist.

Charlton-Smith illustrated the problem for customer service representatives, one of whom initially asked for video evidence.

Charlton-Smith illustrated the issue for customer support representatives, one in every of whom initially requested for video proof.
(Emily Charlton-Smith)

The consultant then apologized for the confusion, however mentioned this phenomenon “can occur with white gadgets if made moist” and later mentioned it may even be “anticipated,” particularly with bikinis marketed for “poolside posing,” that means that they don’t seem to be meant to enter the water.

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“The very best and most mortifying half is that they mentioned bikinis are for ‘poolside posing,’” Charlton-Smith says.  “I’d perceive if it was a glittery, jeweled bikini, however it’s so primary,” she added.

“I posted it on my IG story and Twitter, and have had so many individuals categorical their frustrations for me and a few have comparable experiences.”

“I posted it on my IG story and Twitter, and have had so many people express their frustrations for me and some have similar experiences,” Charlton-Smith claims.

“I posted it on my IG story and Twitter, and have had so many individuals categorical their frustrations for me and a few have comparable experiences,” Charlton-Smith claims.
(Instagram/@EmilyyyCS)

Charlton-Smith additionally confirmed that, since information of her see-through bikini went viral within the U.Ok., PrettyLittleThing has apologized (for the incident and the video request) and provided a refund.

She additionally shared that she’s change into one thing of a confidant for others who’ve suffered comparable incidents.

“I posted it on my IG story and Twitter, and have had so many individuals categorical their frustrations for me and a few have comparable experiences,” she mentioned.

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Charlton-Smith is way from the one shopper to have very public issues with “poolside posing” choices from varied on-line retailers. In Might, a girl in Wales was shocked to find the dye from her bikini stained her pores and skin blue after she wore it within the water. And final September, the Web couldn’t appear to understand why a $380 Gucci swimsuit was not advisable to “come into contact with chlorine.”



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