A latest subject of an “Ask Reddit” discussion board reads: “What restaurant have you ever sworn to by no means return to and why?” As a result of there are such a lot of eating places of doubtful high quality to select from, one may count on to see an assortment of venues. As a substitute, the query prompted an absolute massacre towards Applebee’s.
In latest months, the California-based chain has run dirt-cheap promotions on meals and booze. Nonetheless, the corporate is underperforming. In August 2017, Applebee’s introduced it might shutter as many as 135 of its places earlier than the yr’s finish, which model president John Cywinkski blamed on millennials.
However Reddit blames Applebee’s itself. In a four,940-comment thread, customers mirrored on unlucky experiences with depressing customer support and subpar meals.
“Went to Applebee’s and located a legit bee in my mashed potatoes. The waitress laughed and stated, ‘Surprise if that’s how [Applebee’s] obtained the identify.’ Then tried to accuse me of placing it in there and refused to get the supervisor,” CrazyWhoDatXLIV wrote.
“Applebees. Our server was snotty and rolled her eyes after we requested politely for silverware and napkins with our pasta. After she dropped off the verify, she deserted our desk for over half an hour for a smoke break,” Ow1 stated. “She was clearly seen via a window, simply chatting and smoking with one of many cooks. She did not get a lot of a tip from us, however we came upon later that she gave herself a pleasant fats $25 tip on the cardboard we paid with.”
Ryancleg stated his waitress was so neglectful that whereas settling his invoice, he left two pennies and a soggy straw wrapper “making a frowny face” as a tip.
Along with poor service, ex-patrons condemned the restaurant’s meals high quality.
“I lastly discovered learn how to microwave my very own meals,” djheadphone wrote.
“An Applebee’s waitress tried to persuade me their ‘new recipe’ nachos did not embrace cheese. After I requested cheese, I used to be given a plate with two melted cheese slices on it,” lolsalmon stated. “By no means once more.”
“Applebee’s. I ordered a grilled hen salad and the hen was uncooked. It was nonetheless clucking. The supervisor came to visit and informed me it was cooked. It was uncooked,” MonkeysFanny wrote. “They did not even take it off the invoice. Then the server gave herself a 30% tip I came upon from the financial institution later. I referred to as the Applebee’s and he provided me coupons.”
One of many few dissenting voices got here from alexmunse, who actually appreciates the chain’s low cost booze.
“I’m a 35-year-old father of two. After I wish to go for a beer, I head to Applebee’s. No crowds, no loud music, no strains for beers or loos. The meals’s not nice, however it’s low cost,” he opined. “If I might deliver a recliner there, that might be my heaven.”
The Each day Meal has reached out to Applebee’s for remark.