Subway customer files $25G lawsuit against restaurant owner for alleged assault

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A North Carolina lady is suing a Subway sandwich store franchise proprietor after he allegedly hit her telephone and verbally assaulted her for complaining about an incorrect order.

Tina Richardson reportedly filed a $25,000 lawsuit in opposition to the proprietor of the Harmony store, Kenneth Lancaster, in Rowan County final week, for the assault, which she recorded on her telephone and posted to Fb – the place it rapidly went viral.

Richardson claims the incident occurred when she went again to the Subway store after having bought a sandwich for an aged lady she takes care of, WSOC reported.

WARNING: Video incorporates graphic language

Richardson stated she returned to the sandwich store to get a refund or retailer credit score, prompting the franchise proprietor to start cursing at her and hit her telephone. Richardson additionally claims the person hit her head and threw her sandwich on the bottom. The start of the altercation was not recorded.

SUBWAY EMPLOYEE PHOTOGRAPHED WITH BARE FEET ON COUNTER NEAR FOOD STORAGE

Within the video, the franchise proprietor is seen charging the client earlier than knocking her telephone after which storming off into the again room, cursing and flipping off the girl. An worker then will get concerned, additionally swearing on the lady and telling her to depart.

Earlier than Richardson leaves, she exhibits a photograph of the sandwich she had ordered on a flyer, which seems to have hen strips, after which exhibits the sandwich she obtained, which seems to have shredded meat, on the ground.

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Subway launched a press release to Fox Information, stating the franchise proprietor regretted the altercation.

“Offering a superb visitor expertise is vital to us and our expectation is that everybody is handled with respect. The native group has reached out to the visitor to apologize on behalf of the restaurant as this incident is inconsistent with the excessive requirements Subway® eating places requires of its Franchise House owners. The Franchise Proprietor expressed his regrets for a way he dealt with the scenario.”

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