The hospital whose staff are failing to wash hands before touching newborns

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In sharp distinction, greater than 93 per cent of maternity sufferers at Ryde Hospital rated each the antenatal and post-birth care as “superb”.

New mothers at Liverpool Hospital were left unimpressed by the hand washing regimen of staff.

New moms at Liverpool Hospital have been left unimpressed by the hand washing routine of employees.Credit score:SHUTTERSTOCK

Moms at Fairfield Hospital have been additionally among the many unhappiest, with a state-low of 62 per cent saying they “would converse extremely” of their expertise – down three share factors.

Solely 46 per cent – once more the bottom within the state – mentioned they felt concerned in choices about their discharge from hospital.

The hospitals delivering probably the most extremely rated maternity care have been Ryde, Queanbeyan, Wyong, Byron and Kempsey Hospitals.

Seventy-seven per cent of moms at Ryde mentioned they “all the time” noticed employees wash their arms, 96 per cent mentioned they “would converse extremely” of their expertise, and 89 per cent mentioned they felt concerned in choices about their discharge.

Greater than 85 per cent of ladies and Royal North Shore and Royal Prince Alfred described the care they acquired throughout labour and delivery as “superb”, whereas for Westmead it was 74 per cent and Campbelltown, 71 per cent.

The common hand hygiene compliance charge in NSW is 70 per cent, in line with the maternity care survey.

An infection management skilled Mary-Louise McLaws mentioned hand hygiene was the keystone to an infection management that prevented healthcare employees from being colonised with a probably life-threatening illness.

“We’d like healthcare employees to habitually clear their arms in order that they by no means have to consider it earlier than touching a affected person,” she mentioned.

Professor Hannah Dahlen, a midwifery skilled at Western Sydney College, mentioned Ryde and Wyong carried out properly as a result of they have been the one two items within the state fully run by midwives with a robust deal with continuity of care.

“These are those which have but once more scored completely astoundingly the very best as a result of they solely have caseload midwifery (a mannequin the place a lady has a major midwife all through being pregnant, delivery and the postnatal interval),” she mentioned.

“Lots of the different hospitals may have caseload packages in them however they’ve a lot of different fashions.”

Total, BHI CEO Diane Watson mentioned the survey discovered most girls in NSW had a optimistic expertise, with 95 per cent describing care throughout labour and delivery as “good” or “superb”.

Nevertheless, she mentioned the outcomes additionally confirmed areas the place enhancements might be made, together with the consistency of recommendation given to new moms by healthcare employees.

“One in three ladies are receiving conflicting info from totally different healthcare professionals about feeding their infants,” she mentioned.

Dr Watson additionally mentioned healthcare employees weren’t giving all of the details about labour and delivery that needs to be given to ladies.

“Not sufficient ladies are getting the details about what the traditional processes of labour and supply entail,” she mentioned.

“One in three ladies are reporting they’d an issue or a complication, however two-thirds are saying it isn’t critical, and what this factors to is that extra mums want to pay attention to the dangers and have an open dialogue.”

NSW Well being mentioned the survey was “extraordinarily optimistic”, with 80 per cent of ladies saying they might converse extremely of their expertise.

It mentioned though ladies in South Western Sydney, Illawarra Shoalhaven and Mid-North Coast districts have been much less optimistic, greater than 90 per cent in every of those areas rated their total hospital care throughout labour and delivery as “superb” or “good”.

“Various districts (together with South Western Sydney) demonstrated enchancment in efficiency within the 2017 survey, in comparison with the 2015 survey, throughout a number of points of maternity care,” a spokeswoman mentioned.

“Native well being districts and maternity providers throughout NSW will use the survey findings to know the experiences of ladies of their native populations.”

South Western Sydney Native Well being District, which encompasses Liverpool and Fairfield Hospitals, mentioned the survey confirmed it had total “improved”.

“Now we have launched a mannequin of care in our antenatal clinics specializing in the affected person. Through the use of this mannequin, ladies get to see the identical acquainted faces at some point of their being pregnant,” a spokeswoman mentioned.

“Liverpool Hospital’s hand hygiene compliance charges (with Hand Hygiene Australia) at the moment sit at 85.9 and are on par with the state common of 86 per cent.”

Esther Han is a well being reporter at The Sydney Morning Herald. She has beforehand been shopper affairs editor and in addition lined meals and wine.

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