United States senator to Uber: Stop silencing reported victims of sexual attack

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Uber has actually come under fire for its chauffeurs supposedly sexually attacking guests.


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Pressure is installing on Uber for it to let guests who have actually supposedly been sexually attacked by their chauffeurs take legal action against the business in public court.

Senator Richard Blumenthal, a Democrat from Connecticut, composed a letter to Uber CEO Dara Khosrowshahi on Wednesday contacting him to launch reported sexual attack survivors from their personal arbitration arrangements and let them take legal action against the business in court. He stated such arrangements “silence” victims. (Update: Uber settled on May 15 to drop arbitration arrangements for victims of supposed sexual attack).

“I challenge you to finally demonstrate how seriously you take the issue of sexual harassment and assault,” Blumenthal composed. “Your company must lead by example and show that it values transparency and your users’ safety more than your company’s bottom line.”

When individuals register to utilize the Uber app, they should click and consent to the business’s regards to service. Within those terms, it states riders concur that legal conflicts with the business should occur in personal arbitration– not public court. It likewise suggests they can not become part of a class action suit with others who have actually gone through comparable experiences.

San Francisco- based Uber, valued at around $72 billion, is among the biggest ride-hailing services in the world, running in almost 75 nations. It offers countless flights daily. But as Uber has actually grown, the business has actually come under fire for many accusations of chauffeurs dedicating sexual attacks.

Uber has actually acknowledged the issue and states it’s working to make its platform more secure. It released numerous brand-new security functions last month, consisting of an in-app emergency situation 911 button and harder chauffeur screenings that need yearly background checks.

“Sexual assault has no place anywhere,” an Uber spokesperson stated in an e-mail. “We are committed to doing our part to end this violence.”

Blumenthal’s letter follows a report from CNN discovered that a minimum of 103 Uber chauffeurs and 18 Lyft chauffeurs have actually supposedly raped, by force touched or abducted guests, to name a few criminal activities, over the last 4 years. To get that details, CNN combed authorities reports, federal court records and county court databases throughout the United States. Both Uber and Lyft have actually decreased to reveal any information on such accusations.

The pressure on Uber to launch supposed victims from personal arbitration arrangements began developing recently when a group of 14 ladies composed an open letter to Uber’s board of directors. In their letter they stated they were all sexually attacked by Uber chauffeurs in different occurrences. Nine of these ladies are taking legal action against Uber for the attacks and state the business misinformed them about the security of its service.

“Forcing female riders, as a condition of using Uber’s app, to pursue claims of sexual assault and rape in secret arbitration proceedings does not ‘make streets safer.’ In fact, it does the opposite,” the ladies composed in their letter. “Silencing our stories deprives customers and potential investors from the knowledge that our horrific experiences are part of a widespread problem at Uber.”

If the case winds up in arbitration, the ladies called in the match will still be complimentary to speak with the general public about the case. However, the daily procedures will be off limitations.

Khosrowshahi has actually insinuated that he’s open to dropping arbitration arrangements when it comes to guests who have actually supposedly been sexually attacked. In a tweet exchange with Susan Fowler, the previous engineer who blew the whistle on Uber’s work environment unwanted sexual advances, Khosrowshahi stated he ‘d explore her recommendation of getting rid of the arrangements.

Blumenthal, who is the lead sponsor of the Arbitration Fairness Act, stated he supports the demand made by the 14 ladies and prompts Uber to “do the right thing,” (which is among the business’s 8 “cultural norms”). In addition to asking Uber to launch victims of sexual attack from arbitration arrangements, he stated the business must likewise totally stop its practice of needing such arrangements in the very first location.

“I call on you to immediately release survivors of sexual assault from Uber’s arbitration provisions so that they may exercise their fundamental rights as Americans and pursue their complaints through the court system,” Blumenthal composed. “More broadly, I urge you to end your use of these dangerous agreements against your customers.”

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