Virginia woman suing JC Penney salon for $4.5 million for ‘horribly bad’ scalp bleach burns


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One Virginia lady is suing JC Penney for $four.5 million over allegations that she suffered “hair loss and scalp burns” from a bleaching therapy at one of many retailer’s in-store salons.

In line with her legal professional, the expertise was “extraordinarily traumatic” and she is going to now want hair transplants to cowl bald patches that developed after the incident.

The Virginian-Pilot reported that Giselle Steinhausen filed swimsuit in federal court docket in opposition to J.C. Penney Corp. for the fees, which reportedly occurred throughout an August 2017 appointment for a dye job on the Chesapeake Sq. Mall.

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An legal professional and spokeswoman for JC Penney situated declined to remark to the Related Press.

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In line with the providers menu for the Chesapeake Sq. Salon, double-process hair colour therapies start at $80.

The swimsuit mentioned an unnamed worker improperly used a bleaching agent on Steinhausen’s hair and left it on for an “prolonged time frame.” Later, that worker and others labored collectively to manage further hair therapies to appropriate what had gone unsuitable.

Steinhausen claims she suffered “intensive harm” together with “hair loss and scalp burns.”


“It went horribly dangerous,” Kevin Sharp, Steinhausen’s legal professional, instructed the Virginian-Pilot. “Her hair was primarily white. After which they did it once more. It is simply unbelievable.”

Sharp additional divulged that “clumps of hair [kept] popping out for weeks afterwards.”

“This has been extraordinarily traumatic for her,” he added.  “She’s going to should take care of this for a protracted, very long time.”

In the meantime, an legal professional and spokeswoman for JC Penney declined to remark to the Related Press.


In court docket paperwork, nevertheless, the division retailer has denied wrongdoing. Amongst different issues, protection attorneys plan to argue at trial that Steinhausen’s negligence contributed to her accidents and that she assumed some threat when she acquired the hair therapy.

The Virginian-Pilot notes that the lawsuit, which incorporates claims of negligence, gross negligence and negligent hiring and retention, was moved to federal court docket final week after being initially filed in in Chesapeake Circuit Court docket.

The Related Press contributed to this report.

Janine Puhak is an editor for Fox Information Life-style. Comply with her on Twitter at @JaninePuhak

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