‘We do not bias our products to favor any political agenda’

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Google CEO: Democracies should draw line on hate speech, not us

Google CEO Sundar Pichai responded to reviews that some workers had mentioned tweaking search outcomes to point out a pro-immigration bias.

“We don’t bias our merchandise to favor any political agenda,” he wrote in an e mail to Google workers.

Pichai despatched the word on Friday after The Wall Avenue Journal obtained emails traded between Google workers about tweaking search outcomes to point out pro-immigration content material.

These concepts, which had been mentioned across the time the Trump administration was rolling out a controversial journey ban for seven Muslim-majority international locations, had been by no means applied, the corporate stated final week.

“Latest information tales reference an inside e mail to recommend that we’d compromise the integrity of our Search outcomes for a political finish. That is completely false,” Pichai stated.

The e-mail from Pichai to workers was reported on earlier by Axios and others, and its authenticity was confirmed by Google to CNN on Sunday.

It is the newest in a sequence of occasions that appear to have pitted Google, and different tech corporations, in opposition to the White Home.

In an August 28 tweet, Trump accused “Google & others” of “suppressing voices of Conservatives and hiding data and information that’s good.”

He accused Google of rigging outcomes to point out “unhealthy” tales when customers seek for “Trump information,” although he supplied no proof to assist his declare.

The controversy stirred up once more final week when an hour-long video was leaked of Google executives and workers expressing anger after Trump gained the 2016 US presidential election.

The corporate responded in a press release, saying Googlers are free to “specific their opinions” at firm conferences.

“Nothing was stated at that assembly, or every other assembly, to recommend that any political bias ever influences the way in which we construct or function our merchandise,” the corporate stated.

Right here is Pichai’s full letter to workers:

Hello Googlers,

Lately there have been some information tales about how we strategy our work—specifically, how we current our Search outcomes. We really feel privileged to be constructing a product that gives instantaneous entry to data for everybody, in all places—whether or not you are a PhD from MIT, or a scholar on the opposite aspect of the world utilizing a pc for the primary time. We’ve got billions of individuals counting on us for correct data and we really feel a deep sense of duty to ship the very best high quality outcomes.

It is vital to me that our inside tradition continues to bolster our mission to arrange the world’s data and make it universally accessible and helpful. Latest information tales reference an inside e mail to recommend that we’d compromise the integrity of our Search outcomes for a political finish. That is completely false. We don’t bias our merchandise to favor any political agenda. The belief our customers place in us is our biggest asset and we should all the time defend it. If any Googler ever undermines that belief, we’ll maintain them accountable.

As we advance our mission, we should keep grounded in our values—the primary of which is to Respect the Consumer. Not only one person … everybody. We construct merchandise for individuals of each background and perception, and we’ve got robust insurance policies to make sure that our merchandise stay freed from bias. As we head into election season within the U.S., it is value reaffirming that dedication. Whereas we’ll keep true to our long-held rules, Google itself is and should proceed to be non-partisan.

Our second worth is to Respect the Alternative. Working at Google comes with great duty—not solely to do the precise factor, however to perform issues that matter. The selections you make have the potential to have an effect on many individuals and every determination (massive and small) defines what Google is. We’ve got a long-term incentive to make the precise choices to make sure our merchandise work for everybody.

Our third worth is to Respect Every Different. We’re a worldwide firm with greater than 80,000 workers throughout almost 60 international locations who maintain a variety of political opinions. However all of us have one thing crucial in widespread: we joined Google to construct merchandise that enhance the lives of as many individuals as doable. Google is not a spot the place we are able to resolve all of our particular person variations. It is a spot the place we come collectively regardless of our variations to pursue our mission.

We have to make it possible for our tradition continues to bolster that function. I look ahead to working with all of you to that finish.

— Sundar Pichai

—CNN’s Laurie Segall and Jordan Valinsky contributed to this report.

CNNMoney (New York) First revealed September 23, 2018: three:42 PM ET

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