Now that’s some good customer support.
A restaurant in West Virginia created a braille menu for one its common prospects who’s blind.
Staff at Hwy 55 Burgers Shakes and Fries in Huntington seen how Lisa Blankenship all the time needed to have somebody learn the menu for her, which gave them the thought to create a model appropriate for his or her vision-impaired patrons.
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“We speak quite a bit at Hwy 55, on the whole, about love your neighbor, and that’s an idea that involves service but additionally past the service. What units us aside is that we do attempt to attain out to our prospects in a manner that’s private,” Hwy 55 operator Erin Downard informed MetroNews.
The restaurant contacted Cabell-Wayne Affiliation of the Blind to create the brand new menu, which they now have a number of copies of, not just for Blankenship however anybody else who may want it.
When employees introduced the menu to Blankenship final month, she was thrilled with the type gesture.
“She bought to learn it that first time and simply had that pleasure on her face. The very first thing she mentioned was, ‘I get to learn it myself!’” Downard informed WOWKTV.
Blankenship, who typically visits her favourite spot twice per week, referred to as the Hwy 55 workers “fantastic” and thinks different locations ought to comply with their instance.
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“They don’t make it really feel like an inconvenience for them in the event you’re handicapped,” she mentioned. “All eating places ought to attempt to accommodate their handicapped patrons as a result of it actually will make much more folks are available, and I admire it a lot.”