WhatsApp has rolled out a slew of options designed to forestall mob violence in India. However officers there say the corporate must do much more.
The Fb-owned messaging app “should discover options to those challenges that are downright felony and [a] violation of Indian legal guidelines,” know-how minister Ravi Shankar Prasad informed reporters following a gathering with WhatsApp CEO Chris Daniels in New Delhi.
Daniels is visiting India for the primary time since he turned CEO earlier this 12 months. The nation is WhatsApp’s greatest international market with over 200 million customers.
WhatsApp has discovered itself on the heart of India’s faux information disaster. Greater than a dozen mob lynchings in latest months have been linked to hoax messages unfold on its platform.
The killings are violent examples of how social media can function a conduit for faux information and misinformation. Fb ( has been struggling for months to take care of questions in regards to the form of content material it permits on its web site and different platforms. )
Prasad, who has repeatedly criticized WhatsApp for not doing sufficient to crack down on faux information, mentioned the platform must be higher at tracing dangerous messages.
“It doesn’t want a rocket science to find a message being circulated in a whole lot and 1000’s … on the identical day, on the identical situation, in the identical state, in the identical district,” the minister mentioned. “You should have the mechanism to discover a answer.”
Daniels didn’t deal with the press after the assembly, and WhatsApp declined to touch upon Prasad’s feedback.
The minister mentioned he informed Daniels that WhatsApp wants a “grievance officer” based mostly in India who can straight deal with consumer issues. He additionally mentioned WhatsApp ought to absolutely adjust to Indian legal guidelines and have a “correct company entity” within the nation.
“I’m very assured to notice that he clearly informed me that each one these three issues will observe,” mentioned Prasad, who described the assembly as “productive.”
WhatsApp is hiring a head of operations and a coverage chief for India.
The corporate has already taken a number of steps to fight faux information and viral hoaxes within the nation, together with full-page newspaper adverts to boost consciousness and stricter limits on what number of chats customers can share.
CNNMoney (New Delhi) First revealed August 21, 2018: 9:37 AM ET