Ashandle — from the spread of extremism to kid sexual exploitation concerns — critics have actually questioned the website’s policy to let simply anybody with a web connection to submit a video.
But YouTube CEO Susan Wojcicki on Tuesday doubled down on the website’s open platform.
“As more issues come into view, a rising chorus of policymakers, press and pundits are questioning whether an open platform is valuable…or even viable,” Wojcicki composed in her quarterly letter to YouTube developers. “Despite these concerns, I believe preserving an open platform is more important than ever.”
She stated the website’s open nature enables a more varied set of voices to be heard. But that openness likewise has a dark side, enabling disinformation, bigotry and impact projects by foreign stars to spread out on the platform. The difficulty, she stated, is discovering the “balance” in between openness and policing the website’s neighborhood of more than 2 billion month-to-month visitors.
“It sometimes means leaving up content that is outside the mainstream, controversial or even offensive,” she composed. “But I believe that hearing a broad range of perspectives ultimately makes us a stronger and more informed society, even if we disagree with some of those views.”
Wojcicki’s letter comes as YouTube, which is owned by Google, deals with numerous prominent scandals including developers who have actually called out YouTube’s policies. In June, the service drew blowback for not removing the channel of a conservative comic called Steven Crowder, who tossed homophobic slurs at Carlos Maza, a reporter and video host who is gay. A group of LGBTQ developers likewise submitted a suit versus YouTube previously this month for supposedly victimizing the gay neighborhood.
Meanwhile, a German labor union called IG Metall has actually implicated YouTube of not being transparent with developers. The union, together with a group of YouTubers, required last month that YouTube form a third-party council for challenging choices over content elimination and demonetization. YouTube reacted recently by stating it would not work out with the group.
In her letter Tuesday, Wojcicki stated the business has actually attempted to tidy up the platform in a variety of methods, consisting of getting rid of material that breaks the business’s standards, and “raising up” reliable sources like traditional news outlets.
Wojcicki likewise looked for to overrule the criticism that YouTube thinks twice to get rid of particular material since it would injure YouTube’s organization, which depends on numerous elements like engagement and watch time.
She stated the claim is “simply not true,” including, “the cost of not taking sufficient action over the long term results in lack of trust from our users, advertisers, and you, our creators. We want to earn that trust.”