The Coinbase and bitcoin logo designs are shown on a phone screen in San Anselmo, California, onFeb 15, 2024.
Justin Sullivan|Getty Images
Coinbase‘s app struggled with problems on Wednesday that led lots of users to see a balance of absolutely no when opening their accounts.
Bitcoin, which had actually simply increased to its greatest level given that November 2021, lost about $2,800, or over 4%, in a matter of minutes quickly after midday eastern time as reports of the interruption spread on social networks platform X and somewhere else.
“We are aware that some users may see a zero balance across their Coinbase accounts and may experience errors in buying or selling,” Coinbase stated in a declaration to CNBC. “Our team is investigating this issue and will provide an update shortly. Your assets are safe.”
Coinbase encouraged users to look at the system interruption at its status page: https://status.coinbase.com/incidents/qlpwww1zsm2y
One user sent out a screengrab to CNBC revealing a balance of $0.00 in his account. He quickly got a notification entitled “Site Degraded Performance,” notifying him that the business was examining the matter.
Bitcoin has actually been rising of late, topping $60,000 on Wednesday for the very first time given that 2021, reaching a cumulative market cap of almost $1.2 trillion.
Coinbase published an upgrade on X later on in the day, notifying users that “we’re beginning to see improvements in customer trading” however due to the fact that of increased traffic, “some customers may still see errors in login, sends, receives and with some payment methods.”
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