Chinese ride-hailing company Didi Chuxing has actually suspended its Hitch carpooling service after the killing of a traveler, its 2nd in current months.
Zhang Peng/ LightRocket by means of GettyImages
Chinese ride-hailing company Didi Chuxing stated Sunday it had actually suspended its carpooling service and fired 2 executives following the rape and killing of a female traveler.
The 20- year-old victim was utilizing the Didi’s Hitch service on Friday in the eastern city of Wenzhou when she was raped and stabbed in the neck, authorities statedSunday The motorist was apprehended Sunday, according to media reports.
Didi stated in a declaration Sunday it had actually fired Huang Jieli, Hitch’s basic supervisor, and Huang Jinhong, the business’s vice president for customer care.
The 27- year-old motorist had no previous rap sheet, Didi stated. The business included that a grievance had actually been made on Thursday by a traveler who declared the motorist followed another female traveler after driving her to a remote area, Didi stated.
“The incident shows the many deficiencies with our customer service processes, especially the failure to act swiftly on the previous passenger’s complaint and the cumbersome and rigid process of information sharing with the police,” the business stated in the declaration.
The relocation comes as the business works to reconstruct its image after a female pasenger was killed inMay The 21- year-old traveler was apparently eliminated by a chauffeur who might have poorly accessed his dad’s account.
In response to that occurrence, Didi upgraded its platform, permitting chauffeurs to get just guests of the exact same gender throughout specific hours of the day.
Didi Chuxing is the most popular ride-hailing app in China, and took control of Uber’s Chinese operations in 2015. In April, it likewise got in the marketplace in Mexico.
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