McDonald’s dining establishments around the globe were struck today by an IT failure that left personnel not able to serve food.
Customers in the UK, Australia, New Zealand, Japan and Canada all grumbled about not having the ability to purchase in shop.
In the UK, a variety of consumers stated on social networks that their regional dining establishments were closed although they had the ability to make orders through the business’s app. Most shops throughout the UK opened as normal on Friday early morning regardless of the issue.
The failure had actually been fixed by this afternoon while McDonald’s stated it wasn’t due to a cyber attack.
One hangry Brit published on X: ‘Sooooo, for the first time in ages I’ m gagging for a great McMuffin … order online, drive to the McD’s and … you’ve got a country-wide failure?’
Another grumbled: ‘Why can I order through the app this morning but all of my local McDonald’ s are closed when they are indicated to be 24 hours ?!’
The business blamed the concern on a ‘technology outage’ and worried that it was not connected to any cybersecurity problems.
A McDonald’s representative stated: ‘We know an innovation failure which affected our dining establishments. The concern has actually now been fixed in the UK andIreland
.
‘We thank customers for their patience and apologise for any inconvenience this may have caused. The issue is not related to a cybersecurity event.’
In Sydney, one client informed 9News: ‘An worker asked everybody to pay at the counter.
‘She’ s informing individuals who are attempting to utilize the device that the systems are down so they will not have the ability to see their orders come through.’
Latest McDonald’s news from around the globe
A McDonald’s employee informed the Australian outlet their screens had actually closed down and personnel at their dining establishment were taking orders in money.
McDonald’s Australia stated in a declaration it is ‘aware of a technology outage currently impacting our restaurants nationwide and are working to resolve this issue as soon as possible’ and apologised to consumers for the hassle triggered.
Not all shops in the nation have actually closed, with some unaffectedby the concern.
The main McDonald’s Japan X account has actually likewise verified that its shops are experiencing a ‘system failure’, including: ‘Please wait for a while until the service is restored.’
Get in touch with our news group by emailing us at webnews@metro.co.uk.
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