Ride- sharing companies knocked for ‘numerous issues’ in China

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Didi Chuxing is China’s most significant ride-hailing operator and among those checked by the ministry.


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China’s transportation ministry has actually provided a preliminary report of the domestic ride-hailing market and it does not look great.

Authorities determined 9 significant issues discovered in the ride-hailing market in a declaration launchedThursday These consist of issues and threats connected to security and security, item compliance, an ineffective management of emergency situations, operations management, trustworthiness, security of individual info and monopoly issues.

The evaluation started onSept 5 following a supposed rape-and-kill case in August that was the second of its kind in 3 months. Both cases included Didi Chuxing, China’s biggest ride-hailing operator.

Didi’s chairman and president, Cheng Wei and Jean Liu, apologised in a public declaration following the August occurrence. The business likewise suspended its Hitch service and briefly stopped late-night hailing services from 11 p.m. to 5 a.m. for a week.

While late-night hailing services have actually resumed given thatSept 15, there’s a variety of requirements motorists need to satisfy prior to they can serve these journeys, consisting of having actually finished 1,000 safe journeys with a service record longer than 6 months.

Didi likewise included a series of brand-new precaution consisting of security education, an emergency situation call button and audio recordings of whole journeys.

The report will be sent for evaluation and the evaluation group will recommend appropriate departments to deal strictly with transgressors that have actually flouted guidelines. The ministry likewise advised ride-hailing operators to enhance and remedy the issues determined in its declaration.

When inquired about the report, a Didi representative informed CNET in an e-mail that the business “strongly supports and appreciates” the issues raised by the authorities, in addition to the correction requirements that have actually been presented.

“Didi will implement the rectifications and continue to strengthen safety guarantee measures,” the agent included.

First releasedSept 28, 2: 49 a.m. PT.
Update, 9: 38 a.m.: Adds remark from Didi.

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