Twilio to lay off 11% of labor force

Twilio to lay off 11% of workforce

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Jeff Lawson, co-founder and president of Twilio Inc., center, calls the opening bell on the flooring of the New York Stock Exchange in New York, Sept.17, 2018.

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Twilio will lay off 11% of its labor force as part of a significant restructuring strategy, according to an SEC filing released on Wednesday.

Twilio had 7,867 workers sinceDec 31, 2021.

The cloud interactions software application home builder has actually been pursuing success in 2023, and the restructuring strategy intends to enhance running margins, produce a much better selling capability and minimize running expenses.

In a letter to workers, Twilio CEO Jeff Lawson stated the business chose to lay off personnel in order to run more effectively and to line up the business’s financial investments with its concerns. He stated the choice was “extremely difficult,” however likewise “wise and necessary.”

“Twilio has grown at an astonishing rate over the past couple years. It was too fast, and without enough focus on our most important company priorities,” Lawson stated in the letter. “I take responsibility for those decisions, as well as the difficult decision to do this layoff.”

Lawson stated the workers affected remain in locations of the business that can run more effectively and where clients can “succeed without as much human intervention.”

Twilio stated it anticipates to sustain in between $70 million and $90 million in charges associated with the restructuing strategy.

Shares of Twilio were up about 1% on Wednesday early morning.